Shipping policy
Shipping Policy for tekbisonline.com
Effective Date: May 24, 2026
Thank you for shopping with tekbisonline.com. We are committed to delivering your orders safely and on time across India.
1. Order Processing
- Orders are usually processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Customized or bulk orders may require additional processing time.
2. Shipping Coverage
We currently ship across India through trusted courier and logistics partners.
For remote or non-serviceable locations, delivery timelines may vary depending on courier availability.
3. Estimated Delivery Time
Estimated delivery time after dispatch:
- Kerala: 1–3 business days
- South India: 2–5 business days
- Other Indian States: 3–7 business days
Delivery times are approximate and may vary due to:
- Weather conditions
- Transport delays
- Public holidays
- Courier partner issues
4. Shipping Charges
- Shipping charges are calculated based on:
- Product weight
- Package dimensions
- Delivery location
- Free shipping may be offered on selected products or promotional campaigns.
Shipping charges, if applicable, will be displayed during checkout.
5. Order Tracking
Once your order is shipped, tracking details will be shared through:
- SMS
Customers can use the tracking number to monitor delivery status.
6. Packaging & Safety
All products are securely packed to minimize transit damage.
Fragile items such as:
- Barcode printers
- POS systems
- Scanners
- Electronic devices
are packed with additional protective materials.
7. Delivery Attempts
Courier partners generally make multiple delivery attempts.
If delivery fails due to:
- Incorrect address
- Unreachable phone number
- Customer unavailable
the package may be returned to us. Re-shipping charges may apply.
8. Damaged Package on Delivery
If the outer package appears damaged:
- Please record an unboxing video whenever possible.
- Inform us within 24 hours of delivery.
- Share photos/videos of the package and product.
Claims without proper proof may not be eligible for replacement.
9. Delayed or Lost Shipments
While we work with reliable courier partners, unexpected delays may occur.
If your shipment is:
- Delayed unusually, or
- Marked delivered but not received,
please contact our support team immediately for assistance.
10. Contact Us
For shipping-related queries, contact:
TEKBIS Online
Website: www.tekbisonline.com
Phone: +91 9633375533 / +91 9020735029
Email: support@tekbisonline.com
By placing an order on tekbisonline.com, you agree to this Shipping Policy.